All aspects of our lives—both business and pleasure—are being transformed as technology evolves. Consumer-facing technology in restaurants, however, is only now getting high visibility. New ordering and payment systems popping up are changing consumers’ familiar experiences of ordering and paying for a meal. We asked consumers about one of the new technologies beginning to make inroads in chain restaurants: mobile-phone payment.
Placing food orders by mobile phone has become routine for many consumers, but paying the bill on a mobile device is still a novelty. Just over one out of 10 consumers reports having paid for a restaurant meal by smartphone. Read More